+91 9211493190This GDPR Notice explains how Tuitioned processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR.
This page is intended to explain your rights, our lawful bases for processing, how to exercise your rights, and how we protect personal data. For broader information about the personal data we collect and how we use it across our services, please see our Privacy Policy.
Who We Are
Tuitioned (“Tuitioned,” “we,” “our,” or “us”) provides online tutoring services for school-age learners, including K-12 students.
For the purposes of applicable data protection law, the data controller is:
Tuitioned
Email: contact@tuition-ed.com
Contact Page: https://tuition-ed.com/contact-us/
Scope of This Notice
This GDPR Notice applies to personal data processed in connection with:
- website visits
- enquiries and trial lesson requests
- parent, guardian, and student communications
- tutor matching and lesson scheduling
- service delivery and support
- billing and payment administration
- marketing communications where permitted
- analytics, cookies, and related technologies where applicable
Categories of Personal Data We Process
Depending on how you interact with Tuitioned, we may process the following categories of personal data:
- parent or guardian identity and contact details
- student name, age, grade, curriculum, subject interests, and academic needs
- booking, scheduling, and lesson information
- account-related information
- billing, invoice, and transaction records
- communications and support requests
- educational progress notes and service records
- technical and usage data, such as IP address, browser type, device information, and website activity
- consent preferences and marketing choices
For more detailed information about the personal data we collect, please refer to our Privacy Policy.
Purposes and Lawful Bases for Processing
We only process personal data where we have a lawful basis to do so.
1. Contractual Necessity
We process personal data where necessary to take steps at your request or to perform a contract with you, including:
- creating and managing accounts
- responding to service enquiries
- arranging trial lessons
- matching students with tutors
- scheduling and delivering tutoring sessions
- managing lesson records
- processing payments and invoices
- providing customer support
2. Legitimate Interests
We may process personal data where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. These interests may include:
- improving our services and user experience
- facilitating efficient tutor-student matching
- maintaining service quality and internal review
- preventing fraud, abuse, or unauthorized access
- handling disputes and enforcing our terms
- maintaining business operations and website security
- limited service-related communications
3. Consent
Where required by law, we rely on consent for specific processing activities, such as:
- sending certain marketing communications
- placing non-essential cookies or analytics technologies
- other optional processing activities where consent is legally required
You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
4. Legal Obligation
We may process personal data where necessary to comply with legal and regulatory obligations, including:
- tax and accounting requirements
- legal reporting obligations
- responding to lawful requests from authorities
- maintaining records required by applicable law
Your Rights Under GDPR
Subject to applicable law, you may have the following rights in relation to your personal data:
Right of Access
You may request confirmation of whether we process your personal data and request a copy of that data.
Right to Rectification
You may ask us to correct inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data in certain circumstances.
Right to Restriction of Processing
You may ask us to restrict the processing of your personal data in certain situations.
Right to Data Portability
You may request a copy of certain personal data in a structured, commonly used, and machine-readable format, and ask that it be transferred where technically feasible.
Right to Object
You may object to processing based on legitimate interests, including direct marketing where applicable.
Right to Withdraw Consent
Where we rely on consent, you may withdraw it at any time.
Right to Lodge a Complaint
You may lodge a complaint with a relevant supervisory authority if you believe your data protection rights have been violated.
These rights are not absolute and may be subject to legal exceptions.
How to Exercise Your Rights
To exercise any of your data protection rights, please contact us at:
Email: contact@tuition-ed.com
Contact Page: https://tuition-ed.com/contact-us/
Please clearly describe your request and provide enough information for us to verify your identity and locate the relevant records.
Identity Verification
To protect your personal data, we may ask you to verify your identity before processing certain requests. Where an authorized parent, guardian, or representative is making a request on behalf of someone else, we may ask for evidence of authority to act on that person’s behalf.
Response Time
We aim to respond to valid data protection requests without undue delay and, where applicable, within one month of receiving the request. If your request is complex or if we receive multiple requests, this period may be extended as permitted by law.
If we need more time or cannot fulfill your request, we will explain why.
International Data Transfers
Tuitioned may transfer personal data to service providers, partners, or systems located outside your country of residence.
Where personal data is transferred internationally, we take appropriate steps to protect it in accordance with applicable law. These safeguards may include:
- Standard Contractual Clauses
- transfers to jurisdictions recognized as providing an adequate level of protection
- contractual safeguards with service providers
- additional technical and organizational protections where appropriate
You may contact us for more information about the safeguards relevant to your personal data.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the data, the purpose of processing, and legal or operational requirements. For general retention practices, please refer to our Privacy Policy.
Automated Decision-Making
Tuitioned does not make legally significant decisions about individuals based solely on automated processing, including profiling, unless otherwise stated and permitted by law.
Children and Parent/Guardian Involvement
Tuitioned provides tutoring services for school-age learners, including K-12 students. Where required, account creation, lesson bookings, payments, and legally required consents must be provided by a parent or legal guardian.
If you believe personal data has been provided without the required parent or guardian involvement, please contact us and we will review the matter promptly.
Complaints
If you have concerns about how we handle your personal data, we encourage you to contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with your local supervisory authority or data protection regulator where applicable.
Contact Information
If you have any questions about this GDPR Notice or would like to exercise your rights, please contact:
Tuitioned
Email: contact@tuition-ed.com
Contact Page: https://tuition-ed.com/contact-us/